aeb67 Privacy Policy

What Information We Collect

aeb67 collects information you provide directly and data gathered automatically when you use our platform. This helps us deliver secure, personalized services and comply with local regulations.

Information You Provide

• Account Registration: Name, email, phone number, date of birth, nationality, and residential address. We verify this information to prevent fraud and meet Bangladesh gaming regulations.
• Identity Verification (KYC): Copy of your National ID Card, Passport, or Driving Licence to confirm your age and identity before your first withdrawal.
• Payment Details: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account information, and transaction history. We never store full card numbers or passwords.
• Support Interactions: Messages, chat logs, and complaint records from our 24/7 Live Chat team. These help us improve service and resolve disputes.
• Voluntary Information: Feedback, survey responses, and preferences you share about your gaming interests.

Data We Collect Automatically

• Device & Browser Information: Device type, operating system, browser version, IP address, and device identifiers. This helps us prevent unauthorized access and detect suspicious activity.
• Usage Patterns: Pages visited, games played, session duration, betting history, and deposit/withdrawal records. We analyze this to enhance your experience and detect problem gambling signs.
• Location Data: Approximate location based on IP address to verify you are in Bangladesh and to enforce geo-restrictions.
• Cookies & Similar Tracking Technologies: Session tokens, preference settings, and performance analytics. Details are in our Cookies section below.

How We Use Your Data

aeb67 processes your personal data for legitimate business purposes and legal obligations. Your data enables account security, payment processing, customer support, and regulatory compliance.

Primary Uses

• Account Management: Creating and maintaining your aeb67 account, processing logins, and managing your profile settings and preferences.
• Payment Processing: Verifying transactions, detecting fraudulent activity, processing deposits and withdrawals, and reconciling payment records with our mobile wallet partners.
• Legal Compliance: Verifying your age (18+), confirming your identity (KYC), and maintaining records required by Bangladesh National Gambling Act and financial regulations.
• Responsible Gaming: Monitoring for signs of problem gambling, enforcing self-exclusion requests, and sending responsible gaming warnings when appropriate.
• Customer Support: Responding to your inquiries, resolving disputes, investigating complaints, and improving our support processes based on feedback.
• Security & Fraud Prevention: Detecting unauthorized access, preventing money laundering, investigating suspicious betting patterns, and protecting your account from compromise.

Marketing & Communications

We send promotional emails, SMS, and push notifications about bonuses, new games, and special offers only if you have opted in. You can unsubscribe anytime by clicking the link in any marketing message or updating your account preferences. We never sell your contact information to third parties.

Data Protection & Security

aeb67 employs industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your privacy and account security are our highest priorities.

Our Security Practices

• Encryption: All data transmitted between your device and aeb67 servers is encrypted using TLS 1.2 or higher. Sensitive data at rest is encrypted with AES-256.
• Secure Infrastructure: Servers are hosted in secure, monitored data centers with firewalls, intrusion detection systems, and regular security audits.
• Access Controls: Only authorized aeb67 staff can access personal data. We use role-based permissions and multi-factor authentication to prevent unauthorized access.
• Regular Backups: Your account data is backed up regularly to prevent loss due to system failure. Backups are stored securely and encrypted.
• Password Protection: Always use a strong, unique password and enable two-factor authentication (2FA) on your aeb67 account. Never share your login credentials.

Cookies & Tracking

Cookies are small text files stored on your device that help aeb67 deliver core functionality, remember your preferences, and analyze how you use our platform. You can control cookie settings in your browser.

Types of Cookies We Use

• Essential Cookies: Required for login, account security, payment processing, and basic site functionality. Disabling these will prevent aeb67 from working.
• Performance Cookies: Track page load times, error rates, and feature usage to identify and fix technical issues.
• Preference Cookies: Remember your language choice, theme preference (dark mode), and other personalization settings.
• Advertising Cookies: Used by third-party partners (Google, Facebook) to show relevant ads on other websites. You can opt out via your ad preferences or the Digital Advertising Alliance.

Analytics & Tracking

We use Google Analytics to understand user behavior, measure campaign performance, and improve our website. Google may combine your anonymized data with other sources. For details, see Google's Privacy Policy. You can opt out using the Google Analytics opt-out browser add-on.

Third-Party Sharing

aeb67 does not sell your personal data. We share data only with trusted partners who help us deliver services and comply with legal requirements. All third parties must agree to strict confidentiality terms.

Who We Share Data With

• Payment Processors: Mobile wallet providers (bKash, Nagad, Rocket, Upay) receive minimal data required to process your deposits and withdrawals.
• Game Providers: JILI, Sexy Gaming, Ezugi, Pragmatic Play, and Spribe receive anonymized session data to deliver games and prevent cheating.
• KYC Verification Services: Third-party identity verification vendors perform age and identity checks. They receive only the documents and information you provide during KYC.
• Hosting & Analytics Providers: Cloud infrastructure and analytics services (Google, AWS) may process anonymized data for technical operations and reporting.
• Legal Authorities: If required by law enforcement, court order, or regulatory investigation, we may disclose your data to comply with legal obligations.

How Long We Keep Your Data

aeb67 retains your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. We apply a retention schedule based on data type and legal requirement.

Retention Timeline

• Active Account Data: Kept for the duration of your account and for 7 years after closure to meet Bangladesh tax and anti-money-laundering requirements.
• KYC Documents: Retained for 5 years after your last withdrawal or account closure, as required by financial regulations.
• Transaction Records: Maintained for 7 years for tax, audit, and dispute resolution purposes.
• Support Chat Logs: Kept for 3 years to handle complaints and maintain service records. Older logs are securely deleted.
• Cookies: Session cookies expire when you close your browser. Preference cookies may last up to 1 year unless you clear them manually.

When data is no longer needed, we securely delete or anonymize it. Anonymized data may be retained for analytics and research purposes without legal time limits.

Your Privacy Rights

aeb67 respects your privacy rights. Depending on your location, you may have the right to access, correct, delete, or port your personal data. Submit requests via our contact form or email.

Your Rights

• Right to Access: Request a copy of all personal data aeb67 holds about you. We will provide a comprehensive report within 15 business days.
• Right to Correction: Correct inaccurate or incomplete information in your account. You can update most details directly in your account settings.
• Right to Deletion: Request deletion of your data, subject to legal and financial record-keeping requirements. Some data may be retained for dispute resolution.
• Right to Data Portability: Request your data in a portable format (CSV, JSON) to transfer to another service. We will provide this within 30 days.
• Right to Opt-Out: Unsubscribe from marketing communications anytime. Disable tracking via browser settings or opt-out links provided in emails.
• Right to Lodge a Complaint: If you believe aeb67 mishandles your data, contact us first. You may also file a complaint with relevant data protection authorities.

Changes to This Policy

aeb67 may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by email or prominent notice on our website. Your continued use of aeb67 after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or report a data concern, contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on the aeb67 website
• Response Time: We aim to respond to all data inquiries within 48 hours